Shipping policy
Thank you for visiting and shopping with us. The following are the terms and conditions that constitute our Shipping Policy.
Product Shipping
Enjoy complimentary standard ground shipping on all dry goods purchases exceeding $49. For orders below $49, a nominal flat shipping and handling fee of $16 will be applied, ensuring your products are delivered efficiently and affordably.
Plant Shipping
Receive free shipping on all plant orders over $100. For orders under $100, a shipping and handling fee of $16 is applied, making the delivery of your plants both straight forward and cost-effective.
Shipment processing time
All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays. Livestock orders are shipped Monday - Wednesday. Orders placed after Wednesday at noon CDT will be shipped the following Monday.
If there is any delay in shipping of your order, we will contact you via email or phone.
Shipping rates & delivery estimates
Shipping charges for your order will be displayed at checkout if free shipping is not applicable.
Shipment method |
Estimated delivery time |
FedEx or UPS Standard |
Ground 3-5 business days |
FedEx or UPS Two Days |
2 business days |
FedEx Overnight * |
1-2 business days |
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
SR Aquaristik.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. We will do our best to help anyway possible.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside of the Continental USA.